The plush bed and pillows provided exceptional comfort during my stay, making it easy to relax after a long day. Valet service was convenient and the location allowed for easy access to nearby attractions. However, the front desk staff were unhelpful and rude upon handling billing issues, which detracted from the overall experience. The disruption from room phone calls late at night added to my frustration, making it hard to sleep peacefully.

The room layout was highly modern, providing a fresh atmosphere. The plush bed and pillows ensured a restful night.

Hall noise occasionally disrupted the otherwise tranquil stay.

my stay at aloft was pleasant! the location was super convenient, right by the downtown area. the larger guest room with an epiCentre view provided a refreshing atmosphere. i appreciated the extra space, especially for carrying my items to the pool. the staff was friendly and helpful during my visit.

sp

I had a cozy stay with a fantastic room view and a beautiful ambiance in the lobby. The bed was super comfy, making for a restful 6 nights. I'd definitely return!

The hotel is clean, and the staff is friendly, making it a pleasant stay. However, locating the entrance isn't easy, and the parking policies can lead to unexpected charges. Despite these drawbacks, the location is fantastic, close to numerous attractions.

I absolutely loved the cozy, chic vibes in my spacious room, where the bed was like sleeping on a cloud! The hotel's location was perfect, just a short walk to amazing restaurants and the Nascar Museum. Plus, the lively lobby with games added a fun twist to my stay!

sp 🥰❤️

Comfortable bed, convenient location, the hotel offers great amenities like a fitness center and complimentary wi-fi, and it’s just a 5-minute stroll from the nearby transportation hub.

Was all great.

From the moment I arrived, the staff radiated warmth and friendliness, making me feel right at home! The clean and modern design of the room was delightful, and I especially loved the attention to detail in incorporating accessibility features. Plus, the convenient location put me right in the heart of the vibrant city life!

100% recommend 💖✨

I loved the stylish decor, especially in the lobby which was bright and welcoming. It was easy to navigate throughout the hotel, making my stay enjoyable and comfortable as a senior traveler.

More clear parking information would be helpful.

Had a fantastic stay! The valet service was a breeze, and I loved the views from my room. Best of all, the coffee was free and always fresh!

my stay was delightful! the room was super nice and clean with a comfy king-sized bed. the location was convenient and gave me easy access to the city, even better than my last stay in charlotte.

check-in process was a bit chaotic.

Comfortable room, friendly staff, the location was very convenient just 0.5 km from the 3rd Street/Convention Center, and I enjoyed the delightful breakfast options available in the morning.

The noise from nearby bars made it hard to sleep.

The room was really great! The bed was super comfortable, and it was clean and very quiet. The staff was super nice, and the location was perfect for getting around easily. Definitely convenient if you're checking out a Hornets game!

Tough start, but great staff!

Checked in after a bumpy ride, but the front desk gal was super caring. She switched us rooms twice after finding dirty mattresses, which was kind of a mood killer. Eventually, got comfy in a clean room. The bar area was cool for some late-night snacks, but man, those housekeeping issues were frustrating!

I enjoyed the stylish decor and ease of access throughout the hotel. The common areas were welcoming and bright, making it easy for seniors like me to navigate comfortably. The location was perfect, close to numerous attractions.

Clarify parking options and check-in procedures.